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Privacy Policy

Effective Date: September 5, 2024

Last Updated: July 15, 2025

1. Introduction

Welcome to Englingo. We are committed to protecting your privacy and handling your personal data securely and transparently. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

2. Information We Collect

When you use the Englingo app, we may collect the following types of data:

  • Personal information: Your name, email address, and other information you provide during registration or when contacting us.
  • Usage data: Information such as app interactions, device type, operating system, app language, crash reports, and usage statistics.
  • Voice recordings: When you use voice recording features, we may collect and temporarily store recordings to evaluate pronunciation and provide feedback.

3. How We Use Your Information

We may use collected data for the following purposes:

  • To operate and improve the app
  • To personalize your experience
  • To respond to support requests and send important updates
  • To analyze usage patterns and improve performance
  • To send informational or promotional messages with your consent

Email Communications

When registering for Englingo, you may opt in to receive emails about your English learning journey, special offers, and updates. We use OneSignal to send these messages. You can unsubscribe at any time by using the unsubscribe link in an email or by updating your preferences in the app.

Notifications

With your permission, we may send mobile notifications through OneSignal. These may include reminders, lesson progress updates, offers, or motivational messages. You can turn notifications off from your device settings or app settings.

4. Third-Party Services

We may use third-party service providers to operate the app and analyze performance. These providers may collect limited user data according to their own privacy policies. Examples include:

  • Firebase (Google): Analytics and crash reporting
  • RevenueCat: Subscription management and purchases
  • OneSignal: Notification delivery

We never sell or rent your personal data to third parties.

5. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse.

6. Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy. You may request deletion of your account and data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw previously given consent
  • Transfer your data to another platform
  • File a complaint with a data protection authority under GDPR or similar regulations

You can contact us to exercise any of these rights.

8. Children's Privacy

Englingo is not intended for children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be announced in the app or on our website.

10. Contact

If you have any questions about this Privacy Policy, you can contact us through the following channels:

  • Email: info@englingo.com
  • Website: www.englingo.com

11. Terms of Use

Please review our Terms of Use page to learn more about your rights and responsibilities when using the app.