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Privacy Policy

Effective Date: September 5, 2024

Last Updated: July 15, 2025

1. Introduction

Welcome to Englingo. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect the following types of information when you use the Englingo app:

  • Personal Information: Name, email address, and any other information you provide during registration or when contacting us.

  • Usage Data: Information about how you use the app, including app interaction, device type, operating system, crash data, language settings, and usage statistics.

  • Audio Recordings: If you use the feedback recording feature, we may collect and temporarily store your audio to help assess your pronunciation and improve your learning experience.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the app and its features

  • Personalize your learning experience

  • Respond to support requests and send important updates

  • Analyze usage trends and improve performance

  • Send optional newsletters or promotional content (only with your consent)

Email Communications
When you sign up for Englingo, we offer you the option to receive email messages related to your English learning progress, special offers, and updates. This is done via an opt-in checkbox on the sign-up screen. We use OneSignal to send these email messages. You can unsubscribe at any time by clicking the unsubscribe link in any email or by updating your preferences within the app.

Push Notifications
With your permission, we may send push notifications to your mobile device using OneSignal. These may include reminders, lesson progress, offers, or motivational messages. You can opt out at any time via your device settings or the app settings.

4. Third-Party Services

We may use third-party services to operate the app and analyze performance. These services may collect limited user data in accordance with their own privacy policies.

Examples include:

  • Firebase (by Google) – for analytics and crash reporting

  • RevenueCat – for managing subscriptions and in-app purchases

  • OneSignal – for sending push notifications

 

We do not sell or rent your personal data to any third parties.

5. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. You may request that your account and associated data be deleted at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with a data protection authority (e.g., under GDPR)

 

You can contact us to exercise any of these rights.

8. Children's Privacy

Englingo is not intended for children under the age of 13. If we discover that we have collected personal data from a child under 13 without verified parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@englingo.com
Website: www.englingo.com

11. Terms of Use

For more information about your rights and responsibilities when using our app, please refer to our Terms of Use.

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